Cancellation Policy

Holiday Accommodation

We are aware clients are nervous to book without some improved flexibility in COVID cancellation policies.

  • We outline our cancellation policy below in relation to COVID travel restrictions only.
  • Bookings cancelled more than 90 days prior to arrival date full refund
  • Bookings cancelled between 90 and 61 days of arrival date pay a 5% cancellation fee.
  • Bookings cancelled between 60 and 15 days of arrival date pay a 10% cancellation fee.
  • Bookings cancelled less than 14 days from arrival date pay a 50% cancellation fee.

 

COVID Cancellation: If there is a travel ban, we will offer the right to postpone your holiday to a future date (up to one year), subject to availability.

Regular Cancellation policy

  • The guest will be charged 50% of the total price if they cancel after reservation was made and
  • 100% for cancellation 45 days prior to arrival date.
  • Balance payments are due 45 days before arrival.

 

We strongly advise all guests to have adequate travel insurance.